Learn more about the benefits of experience management and how to set up an XM program step by step.
Start an online hackathon for your company’s future problems: you’ll not only quickly get creative ideas and solutions, you’ll also get to know some brilliant minds. You wonder how you do it and [...]
A comparatively old idea – the customer portal, refreshed with new technologies – can provide rapid help in customer retention. Create advantages through customer portals, and provide your [...]
Special times require special measures. The current situation is forcing drastic changes on every area of society. Routines that once seemed permanent – and included an unquestioned human [...]
With the help of practical examples that were implemented already, this whitepaper will show you how to take this step towards digital processes and satisfied customers and employees successfully.
Customers today demand the same digital options in communication with their insurance company as in their private environment. This means that all standard activities must be able to take place [...]
In today’s world, your digital services and applications must adapt quickly to the ever-changing needs of your users. This is difficult to achieve with conventional monolithic system architecture [...]