What does good service look like in a company in the age of digitization? What forms of interaction do people nowadays perceive as positive when they need support? This article explores these [...]
It's a word that has been on everyone's lips for quite some time: Microservices. Above all else, microservices are something that the world of business should benefit from. Volatile markets and [...]
What about the use of Experience Management? In cooperation with the auditing company KPMG AG, EASY SOFTWARE conducted a representative survey of 401 companies.
Top international companies are saying goodbye to shareholder value in favour of a focus on all stakeholder. What does stakeholder management mean for companies? Read about strategic advantages [...]
Almost 60% of companies in Germany are dissatisfied with their own level of digitization. Nevertheless, decision-makers are still making too little use of the opportunities offered by [...]
Not a day goes by we don’t read or hear about digitization and Cloud solutions for companies. But even if both subjects are prominent in the public perception, I often find that both terms are [...]
What is Experience Management? Learn how to contextualize the combination of experience (X-Data) and inventory data (O-Data) to create real and measurable value for the intelligent enterprise.
Augmented Reality helps to optimize your technical field service and reduce operating costs. In this blog post we show you the opportunities that the integration of augmented reality opens up for [...]