Cloud

It's a word that has been on everyone's lips for quite some time: Microservices. Above all else, microservices are something that the world of business should benefit from. Volatile markets and new trends that have been around for some [...]

EASY SOFTWARE is developing its Cloud business further and is releasing EASY for Exchange Cloud. In this blog, you can gain an overview of the functions, advantages and prices and be well equipped for the future.

Top international companies are saying goodbye to shareholder value in favour of a focus on all stakeholder. What does stakeholder management mean for companies? Read about strategic advantages and how to implement them in your company.

Almost 60% of companies in Germany are dissatisfied with their own level of digitization. Nevertheless, decision-makers are still making too little use of the opportunities offered by digitization to develop new business models.

What is Experience Management? Learn how to contextualize the combination of experience (X-Data) and inventory data (O-Data) to create real and measurable value for the intelligent enterprise.

Augmented Reality helps to optimize your technical field service and reduce operating costs. In this blog post we show you the opportunities that the integration of augmented reality opens up for field service organizations.

The ApiOmat has recently become an integral part of EASY SOFTWARE. The EASY ApiOmat combines the best of two worlds. It is an enterprise Backend-as-a-Service (BaaS) and a mobile multi-experience platform at the same time. Buzzwords? (...)

The smartphone is already well established in the field service industry and, as a mobile all-rounder, supports service technicians in their daily work – the seven most important advantages of mobile field service apps.

After the mobility trend of the last decade, the Internet of Things (IoT) marks the start of the next innovation phase in field service. IoT sensors create an almost infinitely large number of new data points.

In this article, I will go a bit deeper into the subject and devote myself to Cloud-based microservice architecture, which offers corresponding advantages to you and your business success, because the Cloud is not always the Cloud.

At first glance, absolutely nothing. Because in our area of digitization we have a lot to do with the software side and the IoT (Internet of things), as the name says, is hardware. And hardware – we’d rather leave that to the [...]

No matter if it’s a service technician, service employee, customer service rep or another role, field service employees of all stripes are confronted with special challenges every day. Sometimes customers can’t be reached, other times [...]

You’ve surely noticed it! With the ever increasing price of petrol and constantly rising personnel costs, field service technicians are leaving a bigger hole in your wallet each year.

It feels like digitization moves ahead a little bit faster every day and sometimes behaves differently than companies would like. We have analyzed digitization projects and were able to identify four basic factors which can cause the [...]