EASY and SugarCRM: A real process accelerator
Customer relationship management systems (CRM) support sales and marketing in numerous daily tasks. But besides the usual presentations of contact information and history as well as customer-related tasks, CRM systems often lack a connection to professional document management. EASY SOFTWARE and SugarCRM are now bridging this important gap. EASY SOFTWARE AG recently cooperated with SugarCRM Advanced partner ISC it & software consultants GmbH from Nuremberg, Germany for the Cologne-based Grevens Adressbuch-Verlag.
The SugarCRM customer management system created by ISC had to be seamlessly linked to the EASY document management.
After customized implementation, the sales force at Grevens Adressbuch-Verlag is now able to access all relevant customer documents quickly, easily and conveniently.
Jörg Madloch from ISC says about the cooperation, “The interface between SugarCRM and EASY is a real process accelerator. Documents can now be called up in SugarCRM in just a few moments. Our customer Grevens thus gains time and transparency in internal projects. We thank EASY for the smooth cooperation.”