Finance Departments are most likely to kick-start investment in Electronic Document Management (52%), followed by the Operations/Manufacturing Department (26%) and the IT Department (20%).

The finding was just one of several revealed in a survey of CEOs by EASY Software UK, Europe’s foremost supplier of document management solutions, which took place in February 2013.  The respondents, all EASY Software customers who have been using document management technologies for two years or more, came from organisations across a range of industries in the UK, including financial services, manufacturing, logistics and local government.

Other findings were that 44% of respondents say that “resistance to change” by their staff is the biggest challenge that they face when adopting EDM.  Out of this 44%, 32% said “resistance to change by users” was the single biggest challenge, with a further 12% saying “resistance to change by the management team” was the issue.

“Reducing reliance on paper” was the top reason given (20%) for adopting EDM, followed by reducing storage (16%) and improving information sharing (15%).

Some of the comments included:

“Less storage space [is] now needed for paper files. We have installed an automated system where archiving now just ‘happens’!”


“We have seen several advantages since deploying EASY Search. But the biggest is the ability for users all around the company to retrieve documents at ease without moving from their desk!”

Howard Frear, sales & marketing director at EASY Software UK says:

“We’re not surprised that so many Finance Departments are the first to kick-start their organisation’s adoption of EDM as a way to cut down on inefficient processes.  Many financial and accounting activities such as invoice management are time-consuming, repetitive and paper-heavy.  Far too often, activities are still carried out manually and in an inconsistent and disjointed way, with information databases not integrated and vital data having to be re-keyed with all the inherent risk that that brings.

“Paper records are also at risk of fire, flood, theft or loss in transit, which risks compromising intellectual property and personal details as well as the Data Protection Act.

“Of course, change can sometimes be disruptive and stressful, but we have 11,000 satisfied customers worldwide who have successfully taken the plunge and now can’t imagine life without it.”

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