ECM, DMS, SAP? Eloquent through the IT world – in our glossary you will find definitions for many technical terms.

Application Programming Interface (API)

Another acronym: API. What does it stand for, what can you do with it and how does it help? What does an application programming interface (API) do? ... More


An archive is generally understood to be a place for the storage of information for the future. In reference to electronic archives, this means providing a system which ensures three key points. ... More

Audit Proof

In the ECM context, the word audit-proof refers to archiving, its processes as well as the properties of electronic archiving systems and documents archived in them. ... More

Cloud Computing

Cloud computing means providing IT infrastructure. ... More


This abbreviation is written out as Content Management Interoperability Services. CMIS describes a vendor-independent, open standard that represents an abstraction or access layer above ... More

Content Services Platform

The relatively new term Content Services Platform (CSP) is the name that has been given to the successor of Enterprise Content Management. CSP aims to allow companies to meet ... More

Contract Management

The term contract management describes a procedure for the administration of contracts by a company. Ideally, a digital contract management solution supports ... More

Digital Archive

A digital archive is a place of storage for the safekeeping of digital information such as files, invoices, deeds or other documents. ... More

Digital signature

The digital signature pursues and achieves two goals – the example here of a sent email makes them clear: ... More


The document management system (DMS) comprises the database-supported management of all possible documents which are in an electronic form. ... More


E-procurement refers to electronic purchasing by companies. The goal is to provide a user-friendly system which significantly supports the first half of the procurement process, from the purchase requisition to delivery of goods and invoice receipt. ... More


Enterprise content management (ECM) describes all methods, tools, and technologies for the creation, processing, management, and storage of content and documents in electronic systems. ... More

EDI – Electronic data interchange

The abbreviation EDI stands for electronic data interchange. In other words, it is about the electronic exchange of data. EDI is primarily used in the exchange and transmission of electronic business documents. ... More


Enterprise information management (EIM) represents a further development of enterprise content management. ... More

Electronic seals

Electronic seals are among the cryptographically secured signature procedures that have come to the fore with the eIDAS Regulation. From a technical point of view, seals of this type belong to the category of digital signatures. However ... More


The European General Data Protection Regulation (GDPR) controls the processing, storage and transmission of personal data. ... More

Experience Management

The term Experience Management – otherwise known as XM for short – refers to the collection and measurement of human, subjective experiences. The goal of Experience Management is to use the data that is collected in order to improve a product ... More

Greenfield- vs. Brownfield-Approach

Both terms originate from the field of software development and from software migration projects. Both the greenfield approach and the brownfield approach describe two different approaches and strategies for how and under what conditions software projects can be successfully implemented. Recently, the ... More

HMI devices

What do the abbreviation and term HMI devices mean? HMI stands for human machine interfaces. So it’s about interfaces. ... More

Hybrid Cloud

The hybrid cloud combines the advantages of the public cloud and the private cloud. The hybrid cloud model allows companies to classify and separate their ... More

Infrastructure as a Service (IaaS)

Alongside PaaS and SaaS in the area of Cloud computing, is another business model called IaaS. The abbreviation stands for Infrastructure as a Service and means leasing a complete ... More

Maverick Buying

This term comes from the field of purchasing management, or more precisely, from strategic purchasing. As such, Maverick Buying describes unwelcome behavior in the field of corporate purchasing management. ... More

Data Governance

Data Governance is a central control for the continual monitoring the quality of the master data in the company. ... More


This term describes a deployment and licensing model for a deployed software solution. On-premises means something like… ... More

Platform as a Service (PaaS)

Platform as a Service (PaaS) refers to a developer platform in the Cloud. The goal of this sort of platform is to provide a development environment for a variety of purposes. ... More

Private Cloud

With a private cloud, companies provide cloud computing services to a select, defined group of people. This means that it is only ... More

Public Cloud

A public cloud refers to the services of a service provider that are accessible to the general public via the internet. Neither the hardware ... More

Public Key Infrastructure (PKI)

The words “public key infrastructure” come from information technology – more precisely: from the field of asymmetric encryption and its practical application. Behind this is a system, an infrastructure, which serves the creation, administration, distribution and ... More

Purchase-to-pay process

The words Purchase-to-Pay and Procure-to-Pay are often used synonymously. Both come from the English-speaking world. But what does Purchase-to-Pay mean? ... More


With the inclusion of FIORI, SAP has focused on a new design, UI and user experience concept. Paramount to the development of SAP FIORI are the changing user habits and devices which are used to access SAP services. ... More

Single source of truth (SSOT)

A single source truth (SSOT) is a central data platform in companies which is accessed by all other systems in principle. ... More

Smart Contracts

Smart contracts are contracts whose transactions run without manual activities and thus save costs and time to a considerable extent. Translated into German, smart contracts mean ‘intelligent contracts’, which can be traced back to digital contracts based on blockchain technology. Smart contracts ... More

Software as a Service (SaaS)

Software as a Service (SaaS) is generally understood as a software and IT infrastructure operated by an external IT provider in a Cloud. ... More

Software Development Kit (SDK)

A software development kit provides the tools for software developers. ... More

The incoming invoice

Incoming invoices - everyone knows and pays them. But what is such a document anyway? ... More


As an inspection concept, the three-way match is one of the central elements of the invoice and purchase-to-pay process. How do you ensure that the items on the incoming invoice match the original purchase order? ... More

Time stamps

Following the European eIDAS Regulation, and the eIDAS Implementation Act in Germany, digital time stamps are getting a new, official role. These electronic time stamps are part of the trust services along with digital signatures and electronic seals. ... More

Trust services provides

This is to do with providers that supply various trust services in order to facilitate trustworthy communication for secure electronic transactions in the digital realm. These trust service providers and trust services usually concern electronic certificates, digital signatures and seals ... More

WORM – write once, read many

The acronym comes from information technology and stands for “write once, read many.” Strictly speaking, WORM protection is a type of data protection. ... More


The XRechnung specifies a digital format for digital invoicing. The XRechnung format was initially brought into being with the EU Directive 2014/55/EU, which then took form in German law with the E-Invoice Law of April 4, 2017 (BGBl. I p. 770). ... More


The acronym ZUGFeRD stands for Zentraler User Guide des Forums elektronische Rechnung Deutschland (Central User Guide of the Forum for Electronic Invoicing Germany). ZUGFeRD represents the specification of an electronic invoice format. ... More

Not found what you were looking for?

You want to talk to us directly? Simply call or contact us.