{"id":28624,"date":"2018-06-05T16:25:15","date_gmt":"2018-06-05T14:25:15","guid":{"rendered":"https:\/\/easy-software.com\/?page_id=28624"},"modified":"2025-02-27T15:18:52","modified_gmt":"2025-02-27T14:18:52","slug":"support","status":"publish","type":"page","link":"http:\/\/easy-software.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"
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EASY Support<\/h1>\n\n\n
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Perfect support according to your needs<\/h2>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n
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easy Support answers your questions and helps you when you need support. Specially trained project and support staff take care of all support cases of direct customers in our easy Portal<\/a>.<\/p>\n\n<\/div>\n<\/div><\/div>\n\n

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Contact<\/h2>\n\n\n\n

easy Portal:<\/strong>
portal.easy-software.com<\/a><\/p>\n\n\n\n

E-Mail: <\/strong>
<\/a>support@easy-software.com<\/a><\/p>\n\n\n\n

Service hours<\/strong>: <\/strong>
Monday to Friday from 8:00 AM to 6:00 PM CET except on German Federal holidays, Christmas Eve, and New Year\u2019s Eve<\/p>\n\n\n\nTeamViewer Remote maintenance<\/span>\n <\/path>\n<\/svg>\n<\/span><\/a>\n\n<\/div>\n<\/div>\n<\/div>\n\n

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Resources around EASY products and solutions<\/h2>\n\n\n\n

Use the support news<\/strong> and online documentation to find out about products. Check the current version list<\/strong> to see if your easy product is still supported. Everything is just a click away.<\/p>\n\n\n

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Support News<\/h3>\n\n\n\n

Everything you need to know about the interaction of easy products and third-party components.<\/p>\n\n\n\n

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Version list<\/h3>\n\n\n\n

Is your version still supported? Find out here.<\/p>\n\n\n\n

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Documentation<\/h3>\n\n\n\n

Everything customers and partners need to know about easy solutions.<\/p>\n\n\n\n

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Extended support from EASY<\/h4>\n\n\n\n

The advantages of EASY SOFTWARE Support<\/h2>\n\n\n\n

No matter what it is about: our specialists in the relevant department will deal with your request as quickly and competently as possible.<\/p>\n\n\n\n

As a direct customer, you benefit from our comprehensive support. We solve simple cases via support ticket<\/a> or e-mail<\/a>. For complicated issues, we are available with our remote support. Do you need any help with our support offers?<\/a><\/p>\n\n\n\n