Managed Services Go Mobile
Easy digitizing. All EASY.
DIGITALIZING INTERNAL PROCESSES
ACP provides real-time data to their customers via their managed IT services app – informing them with push notifications, connecting them with service employees and getting instant feedback from their customers.
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Results
- Acts as channel for upselling services
- Improved customer satisfaction with instant assistance
- Higher customer engagement with more touch points
We reached our goal in less than 3 months with ApiOmat – and our future development truly benefits from the platform.
Dieter Goeschl, Information Officer, ACP
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