{"id":76446,"date":"2018-06-05T16:20:21","date_gmt":"2018-06-05T14:20:21","guid":{"rendered":"https:\/\/easy-software.com\/premium-support\/"},"modified":"2023-04-27T18:11:38","modified_gmt":"2023-04-27T16:11:38","slug":"platinum-support","status":"publish","type":"page","link":"https:\/\/easy-software.com\/uk\/managed-services\/platinum-support\/","title":{"rendered":"Platinum Support"},"content":{"rendered":"
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easy Platinum Support<\/h1>\n\n\n
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Best service thanks to Platinum Support<\/h2>\n\n<\/div>\n<\/div>\n<\/div><\/div>\n\n
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Thanks to the experience and expertise of easy, we are able to focus completely on the most important things: the desires and needs of our customers. That also includes excellent service, to which we have added platinum support. In a digitised and fast-paced world, we understand that we have to offer our customers flexible complete support.<\/p>\n\n<\/div>\n<\/div><\/div>\n\n

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easy platinum Supportat a Glance<\/h2>\n\n\n\n

With easy Platinum Support, we will be able to react to your requests and maintenance orders even faster in the future. Expand your service package with easy Platinum Support and treat yourself to an extra helping of speed.<\/p>\n\n\n\n

Description<\/th>easy Standard<\/th>easy Platinum<\/th><\/tr><\/thead>
Free provision of update licenses to the currently approved EASY releases<\/td>\u2714<\/td>\u2714<\/td><\/tr>
Access to the First and Second Level Support Hotline for the client\u2019s qualified employees<\/td>\u2714<\/td>\u2714<\/td><\/tr>
Free participation in the customer information forum<\/td>\u2714<\/td>\u2714<\/td><\/tr>
Standard hours
Mon. \u2013 Fri.. 9:00 AM \u2013 5:30 PM
except bank holidays<\/td>		\u2714<\/td><\/td><\/tr>
Platinum hours
Mon. \u2013 Fri. 8:00 AM \u2013 6:00 PM
except bank holidays<\/td>		<\/td>\u2714<\/td><\/tr>
specified reaction times guaranteed<\/td><\/td>\u2714<\/td><\/tr>
dedicated customer support<\/td><\/td>\u2714<\/td><\/tr><\/tbody><\/table><\/figure>\n\n<\/div>\n<\/div>\n\n
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Platinum Support benefits<\/h3>\n\n\n
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