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Manual document capture presented a leading pharmaceutical wholesaler with enormous challenges: Every year, 1.2 million delivery bills<\/mark> with a total of 5 million pages had to be processed. Employees spent much of their time manually extracting PPE numbers, quantities and expiration dates from the delivery bills and entering them into a third-party ERP system. This time-consuming process was not only prone to errors, it also led to considerable delays in responding to supplier inquiries about unpaid invoices as the data was only available in the system after manual processing. <\/p>\n\n<\/div><\/div>\n<\/div>\n\n\n
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<\/path><\/svg><\/path><\/svg><\/span>The objective<\/span><\/p>\n\n<\/div>\n\n\n\n
In order to increase efficiency, the company decided to introduce a digital document capture system. There were two main goals: to significantly increase the transparency and speed of the processes and improve accuracy in data collection. After the search for a suitable solution, the choice fell on easy software. Several factors were decisive here: the deep integration capability into existing ERP systems (e.g. SAP), the high precision of the OCR document reader and the company\u2019s more than 30 years of experience in process digitalization.<\/p>\n\n<\/div><\/div>\n<\/div>\n\n
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<\/path><\/svg><\/path><\/svg><\/span>The implementation approach<\/span><\/p>\n\n<\/div>\n\n\n\n
The implementation of digital document capture took place in several well thought-out steps. First, a prototype was developed to test the accuracy of the OCR reader. The results were convincing: 80% of the data on the delivery bills could be automatically recorded without errors. This successful test was followed by a three-month pilot phase in a selected branch. The positive experiences from this phase led to the decision to roll out the solution company-wide. <\/p>\n\n<\/div><\/div>\n<\/div>\n\n
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<\/path><\/svg><\/path><\/svg><\/span>The implementation<\/span><\/p>\n\n<\/div>\n\n\n\n
The company-wide rollout of digital document capture began with workshops for detailed implementation planning. The introduction started at the head office, followed by a gradual connection of all branches. It was determined that only 10-15% of delivery bills still required manual checking, mostly for simple tasks such as validating supplier data with the master data in the external system. <\/p>\n\n<\/div><\/div>\n<\/div>\n\n
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<\/path><\/svg><\/path><\/svg><\/span>The results achieved<\/span><\/p>\n\n<\/div>\n\n\n\n
The implementation of automated document capture led to impressive improvements. Processing time<\/strong> was reduced by 90%<\/strong>, resulting in considerable efficiency gains. One particularly positive side effect: Thanks to the accelerated processing of delivery bills, the company was able to pay its suppliers much faster and thus benefit from early payment discounts, which had a positive effect on the profit margin. Overall, the company estimates the cost savings<\/strong> from digitalization at 20-30%.<\/strong><\/p>\n\n\n\nThis use case is an example of how the introduction of digital document capture can lead to substantial improvements. The success was based on several factors: a structured implementation approach with a prototype and pilot phase, the choice of an experienced technology partner and a solution that integrated seamlessly into the existing system landscape. The savings and efficiency gains achieved exceeded the original expectations and created additional added value, such as the use of cash discounts. This case impressively demonstrates that investments in the digitalization of document processes can quickly pay off not only operationally but also financially.<\/p>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n
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