The Most Important Requirements for Verifying Invoices Correctly – Including a Checklist 

If you approach the incoming invoice workflow in a systematic or perhaps even automated manner, you’ll save both time and money while also increasing transparency. After reading this short blog post, you’ll no longer think that checking incoming invoices is a closed book. A short checklist will highlight the most important points you need to consider. And finally, we’ll give you a practical tip on how to make invoice verification in your company faster, easier, and more secure. 

Why Incoming Invoices Must Always Be Verified 

From a formal perspective, an incoming invoice is a document received by a company whereby a business partner requests payment of an outstanding receivable. The actual subject of the invoice, e.g., a service or physical product, was agreed in a previously concluded contract and performed with the provision of a service or delivery of goods. 

An incoming invoice has two important functions in a company: it serves as a tax document for the tax office and as a factual document for a company’s accounting team. This means that invoices must be subjected to three checks:

• A formal check
• A factual check 
• A substantive check 

Formal invoice Check

The formal check ensures compliance with local tax regulations, such as the Value Added Tax Act in Germany or similar laws in other countries. This tax law specifies a number of formal details that an invoice must meet in order to be claimed as deductible for VAT purposes. 

Mandatory invoice details vary by region but generally include the correct names and addresses of both parties, invoice number, and tax information, adhering to local regulations. Among other things, this step checks:

• Whether the product consisting of quantity and unit price is equal to the total price per item 
• Whether the sum of the individual items corresponds to the total
• Whether the correct tax rate has been applied 

Important: According to the German VAT Implementation Order (UStDV), less information is required for small-value invoices of less than 250 euros. If invoice issuers are exempt from VAT as small entrepreneurs, this must be noted on the invoice with a corresponding statement. 

For the complete list of mandatory information for the different types of invoices as well as other helpful explanations, see our article entitled Incoming Invoices: incoming invoices Incoming invoice processing: Everything you need to know. 

A formal invoice check is the first step in ensuring compliance with global standards and local regulations, crucial for multinational operations. You check each invoice to ensure that it contains all the information required for the invoice type in question. The reason for this order is that if there is a formal error in an incoming invoice, it should not be moved on the factual check, but rather returned to the invoice issuer for amendment. 

Factual invoice Check 

The factual invoice check takes place in the incoming invoice process after the formal check of an invoice has been completed. In this second step, the focus is on whether the service or goods invoiced were actually provided or delivered as stated in the invoice. 

In day-to-day operational practice, performing a substantive check is usually a much more complex process than a formal check. The formal check verifies: 

• Whether the delivery or service matches the original order. Various things can be relevant here, such as the quantity, size, shape, color, or weight of the ordered goods. 
• Whether, generally speaking, the prices and quantities correspond to what was listed in the contract or order. 

Once the invoice is approved, it is assigned to a cost center, general ledger account invoice area, or accounting area. This way, the person responsible for the material costs is directly involved in the approval process.

Substantive Invoice Check and Approval

In this third step of the incoming invoice process, invoices must be checked for content and approved by one or more authorized persons after the formal and factual check so that the final payment approval can be issued. Among other things, the substantive check verifies: 

• Whether the service provided or the goods delivered corresponded to what was ordered from a quality perspective. 

Invoice approval processes may vary internationally, with rules linked to specific departments, cost centers, or invoice amounts, ensuring global consistency.

The Potential Pitfalls in the Event of Errors 

Ensuring accurate invoice verification is crucial for global companies to avoid paying for unrendered services and to maintain compliance with international standards. Typical sources of error include: 

• Formal errors on the invoice 
• General calculation errors 
• Incorrect VAT rate 
• Discrepancies between invoice and delivery due to picking errors 
• Unclear internal communication 
• Unclear communication with the supplier 

A deficient invoice check may not only result in a company paying for a service that was not provided; it is also often associated with further disadvantages and risks: 

• Increased administrative costs arising from subsequent checks or possible chargebacks 
• Fiscal problems with the tax office 
• Intra-company tensions and recriminations 
• Invoice processing that takes too long, resulting in late payment costs or missed cash discount deadlines 

How to Do it Better: Automated, Digital Invoice Workflows 

Rather than being a value-added activity, checking incoming invoices is a compulsory task that must be completed as quickly as possible without errors or stress. This process is therefore destined to be massively simplified through digitalization and automation. 

So, how do digital workflows work in concrete terms? Incoming invoice processing applications first convert incoming invoices in paper format into digital documents using standardized processes. This enables you to work with digital formats further down the line. By the way, invoices in a digitally structured format such as the European formats ZUGFeRD, XInvoice, or EDIFACT meet these requirements anyway. In the next step, the invoice data can be automatically checked for formal and factual correctness and integrated into individually definable approval processes. 

Not only can authorized persons view and conveniently track all these steps in the digital invoice workflow at any time; the processing time for incoming invoices can be reduced to a fraction of the processing time for paper invoices. Another benefit is that the digitalized process ensures that the defined process is also followed. 

The bottom line is that digital verification and processing of incoming invoices makes the entire workflow more secure, transparent, and efficient.