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Glossary

Business Intelligence

Business Intelligence (BI) helps companies turn data into actionable insights.

It makes complex data landscapes understandable and supports informed decision-making across departments and in real time.

What Is Business Intelligence?

Business Intelligence refers to the systematic collection, analysis, and presentation of business data, for example from operational processes. The goal is to transform raw data into usable information for strategic decisions, operational control, market analysis, and more.

Business Intelligence typically includes:

  • Data integration from various sources (e.g., ECM, ERP, CRM, web tracking)
  • Data modeling and preparation for analysis
  • Visualization in dashboards and reports
  • Interpretation and use by business units

In short: BI makes data visible, understandable, and actionable.

Why Is Business Intelligence Important?

In today’s data-driven markets, BI is no longer a “nice-to-have”, it’s a competitive advantage.
Why? Because only those who understand their data truly understand their business. And that enables faster, more targeted, and more successful decisions based on facts, not assumptions.

BI helps you:

  • Identify trends early
  • Minimize risks
  • Optimize processes
  • Understand customer behavior
  • Use resources more efficiently

Especially in dynamic environments, BI is a key to agility and resilience.

Benefits of Business Intelligence

BI offers a wide range of benefits across nearly all business areas:

  • Transparency: Centralized and clear presentation of data
  • Time savings: Automated reports instead of manual analysis
  • Better decisions: Data-driven rather than gut-driven
  • Cost efficiency: Reveals optimization potential
  • Customer focus: Enables behavioral and needs-based analysis

BI creates a shared data foundation and strengthens collaboration between departments, controlling, and management.

real-world examples

Imagine being able to see at a glance:

  • Microsoft Power BI – intuitive dashboards, strong Office integration
  • Tableau – visual data analysis with high interactivity
  • Qlik Sense – associative data model for exploratory analysis
  • SAP BusinessObjects – enterprise-grade BI with ERP connectivity
  • Looker (Google Cloud) – cloud-native BI with modern visualizations

With BI, that’s exactly what you get.
You gain real-time insights, can steer proactively, and make decisions based on facts—not assumptions.

Business Intelligence Tools and Systems

Modern BI solutions are powerful, flexible, and user-friendly. Popular tools include:

  • Microsoft Power BI: Intuitive Dashboards, starke Integration in Office
  • Tableau: Visuelle Datenanalyse mit hoher Benutzerfreundlichkeit
  • Qlik Sense: Assoziatives Datenmodell für explorative Analysen
  • SAP BusinessObjects: Enterprise-Lösung mit starker ERP-Anbindung
  • Looker (Google Cloud): Cloud-native BI mit modernen Visualisierungen

These tools are often paired with data warehouse systems such as: Microsoft Azure Synapse, Snowflake, Google BigQuery.

Conclusion: Why BI Matters

Business Intelligence turns data into knowledge and knowledge into decisions.
It creates transparency, drives efficiency, and strengthens competitiveness.
Companies that use BI effectively gain not just insights, but room to act for smarter decisions, faster responses, and long-term success.

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