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Glossary

Human Capital Management (HCM)

How can organizations move beyond simply managing their workforce to actively developing talent, deploying skills strategically, and building long-term employee engagement?

The answer is Human Capital Management (HCM). This approach views employees not just as staff, but as valuable resources with unique potential. SAP® translates this concept into a powerful HR software solution: SAP HCM.

What Is Human Capital Management?

Human Capital Management refers to the holistic management and development of an organization’s human resources. The term goes far beyond traditional HR administration. It’s about leveraging employees’ knowledge, skills, and potential in a targeted way, turning people into a strategic success factor.

Key elements of HCM include:

  • Workforce planning and recruitment
  • Talent management and learning
  • Performance evaluation and compensation
  • Organizational structure and role management
  • Time tracking and absence management
  • Succession planning and strategic workforce development

SAP HCM – The ERP-Based HR Solution

Within the SAP ecosystem, Human Capital Management (HCM) refers to a well-established module in the ERP system landscape. SAP HCM digitally maps all core HR processes from maintaining employee master data to payroll processing.

Key components of SAP HCM include:

  • Organizational Management (OM): Models structures, roles, and reporting relationships
  • Personnel Administration (PA): Manages employee records and contract details
  • Time Management (PT): Captures and analyzes working hours, absences, and shifts
  • Payroll (PY): Processes salaries and wages in compliance with legal requirements
  • Personnel Development (PD): Supports qualification tracking, training, and career planning

From SAP HCM to SAP SuccessFactors

SAP HCM was introduced in the 1990s as part of the classic SAP ERP suite. For many years, it set the standard for digital HR process management primarily as an on-premises solution, installed and operated locally.

As work models became more flexible, global collaboration more common, and remote access more essential, the demand for cloud-based HR systems grew. SAP responded with SAP SuccessFactors, a modern cloud platform for Human Experience Management (HXM) that reimagines traditional HCM.

SuccessFactors represents a new generation of HR technology: intuitive, mobile-ready, and deeply integrated into strategic talent processes, including the digital personnel file in SAP, which centralizes employee data securely and makes it accessible across HR workflows.

It enables organizations to shape their HR strategies with greater agility and data-driven insights through AI-powered analytics, automated workflows, and scalable architecture..

Why is HCM a Strategic Priority?

In times of talent shortages, hybrid work models, and ongoing digital transformation, Human Capital Management has become a key discipline. Organizations that recognize their employees as valuable assets and actively invest in their development gain a lasting competitive edge.

A modern HCM system like SAP SuccessFactors supports this by enabling

  • Transparent and streamlined HR processes
  • Data-driven decision-making
  • Stronger employee engagement through targeted development
  • Scalability and compliance across global operations

HCM Is More Than Just HR

Human Capital Management is not merely about administration, it’s a strategic lever for growth, innovation, and a strong organizational culture. With solutions like SAP HCM and SuccessFactors, HR evolves into an intelligent, integrated process: digital, scalable, and future-ready.

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