Successful launch of EASY for EXCHANGE
With its EASY for EXCHANGE module, EASY SOFTWARE has introduced a solution for automated archiving of Microsoft Outlook e-mails tailored to individual organizational needs. It reduces the Exchange Server data load, providing the highest level of data and legal security and keeping archived e-mails arbitrarily searchable. Moreover, it even facilitates automated passing of e-mail messages to enterprise processes. As all EASY SOFTWARE solutions, EASY for EXCHANGE is also “made in Germany”. In addition to highest product quality, customer-friendly support is guaranteed anytime. And the fact that the market accepts the new product is proven by rapid sales of the solution: Shortly after launching the product, more than 25 customers already selected EASY for EXCHANGE.
The number of e-mail messages increases with the size of an organization and, with it, the amount of data on the Exchange Servers. The latter contain information on business transactions which must be readily available when needed and must be stored in a revision-proof manner. But how can you blend availability, legal security and easing the server load? EASY SOFTWARE’s answer to this question is EASY for EXCHANGE.
With EASY for EXCHANGE, the market leader in electronic document management has developed a solution for Microsoft Windows Server 2012 that seamlessly integrates with Microsoft Outlook. It is compatible with EXCHANGE 2010 and 2013, providing a variety of configuration capabilities; moreover, it is easy to administer, quick to implement, and scalable – i.e. capable of expanding along with the organization.
In the Exchange mailbox, EASY for EXCHANGE replaces e-mail messages to be archived with a reference file requiring little memory. This reduces the load on the Exchange Server by more than 90 percent. At the same time, effective retention management guarantees compliance with legal archive provisions: All e-mail messages are stored unchanged via the respective deadline.
Stored safely, e-mail messages remain ideally retrievable, because archived and non-archived messages can, in addition to attachments, be searched, shown in a preview or opened as usual directly from Outlook 2007, 2010 and 2013. Users themselves will not notice the difference between archived and non-archived e-mail messages; instead, they continue working with their Outlook interface as usual.
An additional special feature: EASY for EXCHANGE supports process scenarios replicated in EASY ENTERPRISE.x. Rules defined there can automatically assign archived e-mail messages to a user or enterprise process. This even works regardless of functional mailboxes such as “support@” or “service@”. This allows assigning support e-mail messages to the organization based on the transaction number in the subject line and the sender directly to a customer and support case, and workflows to the respective account managers, teams and sites.