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How customer portals help with digital customer retention
A comparatively old idea – the customer portal, refreshed with new technologies – can provide rapid help in customer retention. Create advantages through customer portals, and provide your customers with the much-cited “digital experience”. It doesn’t just suit your company, but will also enthuse your customers, and thereby strengthen customer attachment and loyalty.
Processing Incoming Invoices in SAP: Three Challenges, One Digital Solution
Processing incoming invoices is certainly not one of the most exciting tasks in the world. However, it is a crucial process in every company. After all, service providers and suppliers want to be paid on time so that they can continue to provide materials and services.
PEPPOL – What is it, who benefits, can you use it?
The abbreviation PEPPOL stands for “Pan-European Public Procurement OnLine”. An electronic and Europe-wide network on the subject of public tenders for the exchange of digital documents, especially electronic invoices. So far, so good – but who is PEPPOL aimed at? What is it? Can it already be used and who benefits from it?