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A comparatively old idea – the customer portal, refreshed with new technologies – can provide rapid help in customer retention. Create advantages through customer portals, and provide your customers with the much-cited “digital experience”. It doesn’t just suit your company, but will also enthuse your customers, and thereby strengthen customer attachment and loyalty.
Wouldn’t it be ideal if you could offer your customers, partners and employees a single point of entry for all your services? So far, however, very few companies have successfully implemented a suitable solution.
Not a day goes by we don’t read or hear about digitization and Cloud solutions for companies. But even if both subjects are prominent in the public perception, I often find that both terms are used almost arbitrarily.
The smartphone is already well established in the field service industry and, as a mobile all-rounder, supports service technicians in their daily work – the seven most important advantages of mobile field service apps.
It feels like digitization moves ahead a little bit faster every day and sometimes behaves differently than companies would like. We have analyzed digitization projects and were able to identify four basic factors which can cause the digital transformation to stall in companies.
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easy is a conrizon brand offering established software products and services for compliant archiving, invoice processing, contract management, and human resources management. The right solution for every challenge, industry and company size.
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